Shipping policy

Shipping Policy

At Oreelux, we're committed to delivering quality products safely and as quickly as possible.

Processing Time

Orders are processed within 1–3 business days.

Orders placed on weekends or holidays will be processed on the next business day.

Estimated Delivery Time

United States: 7–15 business days

United Kingdom: 6–12 business days

Canada: 8–15 business days

Europe: 7–15 business days

Australia: 8–18 business days

Other international destinations may take 10–20 business days.

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Cost

Free Shipping on eligible orders.

Shipping fees (if applicable) will be displayed at checkout before payment.

Order Tracking

Once your order has been shipped, you'll receive a confirmation email with a tracking number so you can monitor your package every step of the way.

Delays

While we strive to deliver on time, unexpected delays can occur. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is correct before placing your order. Oreelux is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact us within 7 days of the expected delivery date. We'll work with the shipping carrier to help resolve the issue.

Need Help?

If you have any questions about your order or shipping, please contact our customer support team. We're always happy to help.

Thank you for shopping with Oreelux. We appreciate your trust and look forward to serving you again!